PressIo

Existing laundry software assumes a permanent connection and card payments. In Douala, Abidjan or Dakar the network drops at peak hours, people pay in cash or Mobile Money, and the owner is not behind the counter. Owners went back to the notebook, which says neither where the client’s bag is nor how much the till should hold.

The counter is a stand-alone application that records orders and payments locally, then syncs on its own when the network returns. Seven journals, including the till, are made tamper-proof by the database itself. Every drop-off gets a locker and a photographed ticket. Hotels and clinics have thirty-day accounts with grouped invoices and an aged balance. Wave, Orange Money, MTN MoMo and Moov are accepted at the counter, and the subscription starts at 10,000 FCFA a month, billed quarterly, after a thirty-day trial with no card.