EXPERTISEDIGITAL
EXPERTISE 04 / DIGITAL INFRASTRUCTURE
DIGITAL
INFRASTRUCTURE●
A machine down is a working day lost. We handle complete computer maintenance — laptops and desktops: diagnostics, hardware repair, system, security and preventive follow-up. Computers only, but every kind of intervention, with a single point of contact and a report a director can read.
WHAT IT COVERS
01
CORRECTIVE MAINTENANCE
Hardware failure, screen, keyboard, battery, drive: diagnosis and repair.
02
SYSTEM MAINTENANCE
Reinstall, drivers, updates, cleanup, data recovery.
03
PREVENTIVE MAINTENANCE
Scheduled visit, dusting, tested backups, drive health check.
04
FLEET & SECURITY
Workstation inventory, antivirus, accounts, encryption, hardware end-of-life.
DELIVERABLES
WORKSTATION AUDIT
SERVICE AGREEMENT
PREVENTIVE VISIT
MONTHLY REPORT